Refund Policy
At Maximech Traders, customer satisfaction is our top priority. We strive to provide you with the best quality products and a seamless shopping experience. However, we understand that there may be instances where you need to request a refund. Please take a moment to review our refund policy:
Eligibility for Refund:
- Refunds are applicable within [30 days] from the date of purchase.
- To be eligible for a refund, the product must be in its original condition and packaging.
How to Initiate a Refund:
- To initiate a refund, please contact our customer support team with your order number and a brief explanation of the reason for the refund.
Refund Processing Time:
- Once your request is received, we will inspect the product and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within [5-7 business days], and a credit will automatically be applied to your original payment method.
Shipping Costs:
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Products:
- If you receive a damaged or defective product, please contact our customer support immediately with photos of the product and packaging. We will provide further instructions on the return process.
8. Contact Information:
- If you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out to our customer support team.
Thank you for choosing Maximech Traders. We appreciate your trust and are committed to ensuring your satisfaction with every purchase.